Shipping Policy

Last updated: 19 October 2026

PK Bazaar delivers across Pakistan — major cities, small towns and remote areas served by our courier partners. Here is exactly how processing, delivery and delivery charges work.

Order Processing

Orders are processed and dispatched within 1-3 business days of being placed (Monday to Saturday, excluding public holidays). Orders placed on weekends or holidays begin processing the next working day. During sales or peak seasons, processing may take a little longer — we will contact you if that happens.

Delivery Time

After dispatch, delivery typically takes 3-7 business days depending on your location:

• Major cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Multan, etc.) — usually on the faster end
• Smaller cities and remote areas — may take the full delivery window

Delivery timeframes are estimates and are not a guarantee; occasional courier delays, weather or public holidays can extend them. If your parcel is delayed beyond the expected window, contact us with your order number and we will follow up with the courier.

Delivery Charges

• Flat delivery fee: Rs 150 per order
• Free standard delivery on orders over Rs 3,000 — the fee is waived automatically at checkout when your subtotal reaches Rs 3,000

Payment on Delivery

PK Bazaar is a Cash on Delivery store. Please keep the exact amount ready, as courier riders may not carry change. Refusing to accept a paid-ready parcel repeatedly may lead to restrictions on future COD orders.

Order Tracking & Support

You will be contacted by phone or the courier for delivery confirmation. To check the status of your order at any time, message us on WhatsApp or email us with your order number and we will provide a courier tracking update.

Wrong or Incomplete Address

Please double-check your address, city, province and phone number before placing the order. If a parcel is returned to us because the address was incomplete or the customer was unreachable, re-dispatch may require an additional delivery charge.

Damaged or Wrong Parcel

If your parcel arrives damaged or contains the wrong item, please refer to our Refund & Return Policy. We recommend recording a short unboxing video when opening your parcel — it makes claims much faster to resolve.

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